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On Saturday, October 24th, the O'Reilly Auto Parts 300 NASCAR Xfinity Series (3:30 p.m. CT on NBCSN) will be run as non-spectator events.

Ticket holders on file may choose to receive an event credit for the full amount paid plus an additional 20%, or choose to receive a full refund of their purchase price.* The event credit can be applied toward any admissions, including, but not limited to, grandstand seating, infield tickets, camping, fan hospitality and pit passes. The 120% event credit can be used during the remaining 2020 or 2021 seasons for a sanctioned event at any Speedway Motorsports owned track, subject to availability.

All fans are advised to hold their current tickets and asked to complete an exchange request form to start the process. Ticket office representatives will follow up with fans within three weeks regarding the status of their request.

*Shipping, handling and services fees not included for refunds

Ticket Holders & Campers

Questions Answered

We are happy to offer ticket holders an event credit towards a future NASCAR sanctioned event at any Speedway Motorsports owned facility. Event credits will be in the amount paid for all admissions including Tickets (Grandstand or Infield), camping, fan hospitality, pit passes, etc. plus an additional 20% credit on top of your paid amount. If fans are unable to attend another event in 2021 we will accept requests for refunds. Event credits or refund requests must be submitted within 30 days following the event date announcement.

Fill out the ticket exchange form to receive your credit for next year’s race.

Credits will be available on your account in the next 2-3 weeks. If planning to attend an event within that time, we will expedite your request.

Yes, credits will be placed on the ticket holder’s account to be used for a future NASCAR sanctioned event at a Speedway Motorsports owned facility. Credits will be available in the next 2-3 weeks. If selecting a future event within that time, we will prioritize requests accordingly.

Ticket holders on file will have the option for a credit, including an additional 20% above the total paid amount, to a future NASCAR sanctioned event at a Speedway Motorsports owned track for 2021. If a ticket holder is not able to take advantage of that offer, they will have the option to request a full refund of their purchase price. All requests will be reviewed and processed as soon as possible. Refunds may take several weeks to process.

Refunds will be processed back to the credit card used on the original order. Refunds could take up to several weeks to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticket holder on file. Refund checks could delay payment even further. Every effort will be made to expedite your refund.

If you purchased tickets from a third party (StubHub, SeatGeek, VividSeats, BoxOffice.com, etc) your tickets CANNOT be exchanged by Texas Motor Speedway for the Texas 500 event day.  Please contact the third party you originally purchased the tickets from as they are responsible for a refund or credit toward your purchase.

Previously purchased tickets from Texas Motor Speedway’s Ticket Office or TicketMaster are eligible for exchange.

Any paid admission including tickets (grandstand or infield), camping, fan hospitality, pit passes, etc., that were purchased in advance on the ticket holder's account will be eligible for a credit or refund.

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