As part of Texas Motor Speedway’s revised 2020 schedule in response to the COVID-19 pandemic, the following schedule changes to events for the Genesys 300 race weekend in June have been made:
Genesys 300 race weekend scheduled for June 5-6, 2020:
Ticketholders on file may choose to receive an event credit for the full amount paid plus an additional 20%, or choose to receive a full refund of their purchase price.* The event credit can be applied toward any admissions, including, but not limited to, grandstand seating, infield tickets, camping, fan hospitality and pit passes. The 120% event credit can be used during the remaining 2020 or 2021 seasons for a sanctioned event at any Speedway Motorsports owned track, subject to availability.
All fans are advised to hold their current tickets and asked to complete an exchange request form to start the process. Ticket office representatives will follow up with fans within three weeks regarding the status of their request.
*Shipping, handling and services fees not included for refunds
Ticket Holder & Race Fan
After much discussion with INDYCAR and consultation with our public health officials regarding coronavirus, it has been decided to host the Genesys 300 Saturday, June 6, 2020, at Texas Motor Speedway without fans. We share our fans’ disappointment about how things have turned out amid these unusual circumstances but, along with INDYCAR, have made this difficult decision to ensure the health and safety of our fans.
NASCAR has not set a new date for the SpeedyCash.com 400 NASCAR Gander RV & Outdoors Truck Series Race. We will update our website and share that news on all of our social channels when it becomes available.
Due to the COVID-19 pandemic, all planned fan activities on Speedway property have been cancelled. This includes, but is not limited to, Fan Zone appearances and displays, tweet ups, and any experiences planned to take place inside the Speedway.
“Considering the circumstances that NASCAR had no choice but to postpone the race, we obviously support that because public safety comes first,” said Eddie Gossage, Texas Motor Speedway President and General Manager. “As soon as we have information on the rescheduled date, we will share it with our fans but we encourage them to hold onto their tickets and plan to join us for the rescheduled O’Reilly Auto Parts 500. It’s always the right time to do the right thing and we’re going to do right by our fans.”
We are happy to offer ticket holders an event credit towards a future sanctioned event at any Speedway Motorsports owned facility. Event credits will be in the amount paid for all admissions including Tickets (Grandstand or Infield), camping, fan hospitality, pit passes, etc. plus an additional 20% credit on top of your paid amount. If fans are unable to attend another event in 2020 or 2021, we will accept requests for refunds. Event credits or refund requests must be submitted within 30 days following the rescheduled event date announcement.
A credit will automatically be placed on your account for a future event in 2020 or 2021.
Credits will be available on your account in the next 2-3 weeks. If planning to attend an event within that time we will expedite your request.
Yes, credits will be placed on the ticket holder's account to be used for a future sanctioned event at a Speedway Motorsports owned facility. Credits will be available in the next 2-3 weeks. If selecting a future event within that time we will prioritize requests accordingly.
Ticket holders on file will have the option for a credit, including and additional 20% above the total paid amount, to a future sanctioned event at a Speedway Motorsports owned track for 2020 or 2021. If a ticket holder is not able to take advantage of that offer they will have the option to request a full refund of their purchase price. All requests will be reviewed and processed as soon as possible. Refunds may take several weeks to process.
Refunds will be processed back to the credit card used on the original order. Refunds could take up to several weeks to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could delay payment even further. Every effort will be made to expedite your refund.
Any future event credits or refunds will only be made to the ticket holder on file with the speedway.
Any paid admission including tickets (Grandstand or Infield), camping, fan hospitality, pit passes, etc., that were purchased in advance on the ticket holder’s account will be eligible for a credit or refund.