FREQUENTLY ASKED QUESTIONS
If you have credit, please call the ticket office at 817-215-8500 to discuss your options and to decide how you’d like to apply that.
You can call our ticket office at 817-215-8500 from 9 a.m. – 5 p.m. Monday - Friday, visit our ticket office from 10 a.m. - 4 p.m. Wednesday - Friday or buy online. On raceday, you can stop by the ticket window at Gate 4.
Because tickets are digital, there will be no Will Call. You can download your tickets on the Texas Motor Speedway app. If you have questions or concerns about your tickets upon arrival, our ticket agents at Gate 4 will be available for assistance.
The resale of Texas Motor Speedway admission tickets is strictly prohibited on the premises, which includes grounds and surrounding parking areas. You can, however, resell your tickets on Ticketmaster by opening your race tickets on the TMS app and pressing the "Sell" button.
Ticket agents will be available at Texas Motor Speedway’s Gate 4 on the frontstretch.
In the event of postponement, event tickets will be honored for the rescheduled date. Click here for more details about our Weather Guarantee.
Fans are not required to wear face masks while attending major outdoor race events at Texas Motor Speedway.
Each ticketed grandstand guest is allowed to bring one soft-sided cooler (maximum size - 14” x 14” x 14”). Food and drink (no glass) are allowed in the grandstands.
All guests are allowed a clear bag (maximum size - 14”x14”x14”). Clutches and fanny packs are allowed.
You may bring a number of things with you, including: food and drinks (in a clear bag or cooler / no glass), seat cushions (no armrests), binoculars, scanners and cameras.
Weapons, firearms or fireworks, Illegal substances or items restricted by local, state and federal laws; non-clear bags / backpacks; glass bottles; Confederate flags (anywhere on property); drones; wagons, dollies, or strollers; ladders; umbrellas; skateboards, scooters, or rollerblades; any items which pose a safety hazard or can diminish the enjoyment of the event for other guests.
Golf carts, ATVs, dirt bikes and other unlicensed personal vehicles may not be operated on TMS property. Skateboards are prohibited as well.
Smoking is not permitted in any grandstand at Texas Motor Speedway. Smoking is permitted on the concourse in designated areas.
Due to its location near Fort Worth Alliance Airport, flying a drone or unmanned aerial vehicle is strictly prohibited on Texas Motor Speedway property unless previously approved in writing by Texas Motor Speedway.
In the event of an EMERGENCY please call 911. Please locate the nearest speedway security representative or customer service representative to assist you. If it’s not an emergency, you can text the Genesys Fan Text Line at 817-215-8510.
Our Race Weekend Schedule will help you decide what you'd like to see. Plan to arrive at least two hours before the start of the race to locate your seats and take advantage of all the non-racing activities and pre-race events around the speedway.
Please have your digital tickets (and parking if you have it) ready for scanning upon driving onto the speedway property. Once you are parked, head toward the western side of the speedway to enjoy the Fan Zone before heading through the gate. Make sure all your belongings (including food / drink) are in a clear bag no larger than 14x14x14.
Most parking is free at Texas Motor Speedway during major events.
Yes, we have trams that drop off at speedway gates, in the Express parking lot, and in the WinStar World Casino & Resort Lone Star Circle campground. The tram map is available in our facility maps. Free Joyride shuttles also travel the property throughout major event weekends.
Handicap parking is located at the front of the VIP lots on the western side of the speedway. It can be viewed on our Facility Map.
As NASCAR continues to gradually phase out COVID-19 protocols, the infield is opening up more and more. At this time, fans are allowed in the GEICO Infield Campground with access to restrooms, shower facilities, and the Barr Tunnel (pedestrian tunnel) to the grandstands with an accessible ticket. We are waiting to find out what fans will have access to Pit Road or the garages this fall.
Yes! There will be a Fan Zone operating during major race weekends between Gates 2 and 7.
Yes, there will be cashless merchandise haulers and souvenir stands in the Fan Zone between Gates 2 and 7. There will also be souvenir stands on the speedway concourse once you get through the gate.
Yes, a variety of concessions will be sold at our cashless concession stands on the concourse. A select few vendors will also be selling in the Fan Zone.
All transactions are cashless and will require a debit or credit card. There are no ATMs available.
Scanners are available for rent online only through Racing Electronics. A discounted price is available until October 5, and the last day to rent a scanner for the NASCAR Playoffs weekend is October 15, 2021. Walk-up rentals will NOT be available.
Absolutely! We encourage it both before and after the races.
Yes. All Unreserved camping is sold on-site, and Reserved campgrounds can be purchased “day of” as long as there is availability.
Yes, restrooms and showers are open in all campgrounds at Texas Motor Speedway.
The 7-Eleven trackside store is just outside of Turn 3 during major race weekends. It's stocked full of just about everything you need for a successful race experience, including its very own Beer Cave. The trams will drop you off and pick you up right outside the store!
Only pets for seeing impaired guests or for other ADA purposes are allowed into the speedway. Pets are permitted in camping areas, but must remain there.
There are general concessions in the South Paddock, as well as Torchy's Tacos. Featuring award-winning food and a full-size bar, Torchy's offers a "damn good" experience for those with infield access.
Please call 817-215-8500 between 9 a.m. – 5 p.m. CT Monday – Friday or visit our ticket office 10 a.m. - 4 p.m. Monday - Friday to speak to a ticket sales representative. If you have a different question, they will direct you.
The Texas Motor Speedway app is the best resource to have on-hand during your visit. It has information including: your tickets, daily schedules, facility maps, news alerts, fan info and much more. Download it for FREE in the app store (for Apple and Android devices).